Privacy Policy

Last modified: November 6th, 2024

Introduction

We respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website jayshetty.me, or any associated domains or subdomains operated by Jay Shetty or his affiliates (our “Website” or “Platform”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Your consent to this Privacy Policy

By using the Platform, or otherwise providing information to us, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform. You may withdraw your consent by requesting deletion of your information or otherwise exercising your rights in accordance with the section below regarding Accessing and Correcting your Information.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at 15821 Ventura Boulevard, Suite 370, Encino, CA 91436, with a copy to email@jayshetty.me.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as name, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“);
That is about you but individually does not identify you; and/or
About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence (including email addresses) if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Please understand that, if you include personal information in User Contributions, others will be able to read, collect, re-publish, and otherwise freely use the information. We are not responsible for personal information you decide to include in User Contributions. For example, we do not assume any obligation or responsibility to take down, remove, or edit User Contributions, except as required by applicable law, although we reserve the right to do so at our discretion. If you include in your User Contributions any personal information relating to others, you represent that you have full permission and authority to do so.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To provide marketing and promotional information.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account or subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide through it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at email@jayshetty.me. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our, or any of our affiliates, assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our personnel, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
To protect against fraud, misuse, or unauthorized use of our Website or services.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing us at email@jayshetty.me.
Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to email@jayshetty.me. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing us at email@jayshetty.me.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

For applicable Websites, you can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at email@jayshetty.me to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, visit https://oag.ca.gov/privacy/ccpa.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please email us at email@jayshetty.me. To appeal a decision regarding a consumer rights request email us at email@jayshetty.me.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: email@jayshetty.me. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

CCPA Compliance

The CCPA affords California consumers the rights with respect to their personal information set forth in this section.

Right to know about personal information collected, used, disclosed, or sold

California consumers have the right to request that the Company disclose what personal information it has collected, used, disclosed, and sold over the 12-month period preceding the Company’s receipt of such a request. To exercise this right, a California consumer must submit to the Company a verifiable request to know such information. This request can be submitted by following the procedures set forth in the Contact Us section.

Right to request deletion of personal information

California consumers have the right to request the deletion of their personal information collected or maintained by the Company. To exercise this right, a California consumer must submit to the Company a verifiable request to delete such information. This request can be submitted by following the procedures set forth in the Contact Us section.

Right to non-discrimination for the exercise of a consumer’s privacy rights

California consumers have the right to not be discriminated against because the consumer exercised any of the consumer’s rights under the CCPA. That means that the company may not deny goods or services to the consumer, charge different rates for goods or services, or provide a different level or quality of goods or services if the consumer chooses to exercise their rights under the CCPA (unless the different rate or different level or quality is reasonably related to the value to the business of the consumer’s data).

Submitting a CCPA data request

To submit a request to know about the personal information we collect about you as described in herein or a request for deletion of your personal information as discussed above, please contact us by emailing us at email@jayshetty.me.

We are required to verify the identity of the individual requesting access to a consumer’s data or requesting deletion of a consumer’s data. To verify your identity, you must provide:

user id and password for the site in question; or
if we have previously received your email address, we may verify that you have access to that email address by sending a verification code; or
If we have previously received your mobile number, we may text you a verification code.

Authorized agent

California consumers may designate an authorized agent to exercise a CCPA right on the consumer’s behalf. If a consumer utilizes an authorized agent to exercise a CCPA right, the following proof that the agent has been authorized to act on the consumer’s behalf will need to be provided:

Proof of written permission by the consumer for the authorized agent to act on his or her behalf and separate verification of the consumer; or
Proof that the authorized agent holds a power of attorney to act on the consumer’s behalf pursuant to Cal. Probate Code §§ 4000-4465.

Notice of International Data Transfers

We are based in the United States. If you are accessing the Services from outside of the United States, please be aware that information collected through the Services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Data protection laws in the United States and other jurisdictions may be different from those of your country of residence. Your use of the services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, disclosure, and storage of information about you in the United States and other jurisdictions as set out in this Privacy Policy.

Additional policies in compliance with the EEA privacy laws

In addition to the other policies described in this Privacy Policy, residents of the European Union or the EEA are afforded the following additional rights and protections as required by the General Data Privacy Regulation (“GDPR”). The additional rights and protections set forth in this section of this Policy apply only to residents of the European Union or the EEA.

GDPR Definitions

The following additional definitions apply to this section of the privacy policy:

“Controller” means the Company which is the organization that determines the purposes for which, and the manner in which, any personal information is Processed and used in its business.

“Processor” means any Person Processing personal information.

“Person” means a natural person, corporation, association, organization, partnership, or other legal entity.

“Processing” is any activity that involves use of the personal information. It includes, without limitation, obtaining, recording or holding the personal information, or carrying out any operation or set of operations on the personal information including organizing, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring personal information to third parties.

The legal basis for processing your personal information

In order to comply with the GDPR, we are required to set out the legal basis for the processing of your personal information. In accordance with the purposes for which we collect and use your personal information, as set out above, the legal basis for processing your personal information will typically be one of the following:

our own legitimate business interests, or the legitimate business interests of our third party partners, promoters, affiliates, distributors, suppliers, vendors, and subcontractors, such as, for example, providing direct marketing to our customers of our products and services that we think would be of interest, permitting prospective employees to search and apply for job opportunities, handling inquiries from our promoters, affiliates, distributors, vendors, and customers, or other instances where we have carried out a legitimate interests assessment and have established an existing legitimate interest;
the performance of a contract that we have in place with you;
your consent where appropriate; or
compliance with our legal obligations, including to meet national security or law enforcement requirements.

Where we store your personal information

The data that we collect from you is stored on our servers or on servers provided by cloud service providers. If you are a resident of the EEA, your personal information may be transferred within or outside the EEA to areas where privacy laws may be less strict than in the EEA (for such transfers of your personal information to our systems in the United States, we comply with the US-EU Privacy Shield Framework and Swiss-US Privacy Shield Framework as set forth here). By submitting your personal information, you agree to this transfer, storing, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Addendum to how long we store your personal information

In some cases, there is a legal requirement to keep personal information for a minimum period of time. Except in those circumstances, we do not keep your personal information for any longer than is necessary for the purposes for which the personal information was collected or for which it is to be further processed.

Your rights with respect to your personal information

Subject to certain exceptions, you have the following rights with respect to your personal information:

To receive or access a copy of the personal information that we hold about you;
To request that any inaccurate or incomplete personal information be corrected or supplemented;
To have your personal information erased, unless we have a legitimate reason to retain the personal information (such as if we are required to do so for legal reasons); and
To ask us not to process your personal information for a particular purpose, including for marketing.
All of these rights are subject to certain conditions and exemptions. For example, we will not be obligated to erase your personal information if we need to retain it to protect ourselves in the event of a legal claim.

To exercise any of these rights, please submit a written request to us using the contact information set forth below. The Company reserves the right to charge a fee in dealing with such a request as permitted by applicable law and regulations. You may also opt out of receiving additional marketing information by using the unsubscribe feature in any marketing email we send you.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

GDPR Compliance

Introduction

This section applies to residents of the European Union or the European Economic Area (“EEA”) and supplements the information provided in the general Privacy Policy. The rights and protections outlined here are as required by the General Data Privacy Regulation (“GDPR”).

Legal Basis for Processing Personal Information

We process your personal information for the following purposes and based on the corresponding legal grounds:

Providing and improving our services: This includes processing necessary for the performance of a contract with you, such as facilitating your payments, delivering course materials, providing support, and issuing certificates.
Marketing and sales activities: We process your information for direct marketing of our products and services based on our legitimate business interests. This includes sending newsletters, promotional offers, and personalized advertisements, provided you have not opted out of such communications.
Analyzing user behavior: We use data like IP addresses and cookies to analyze user behavior and website traffic for improving our Platform, tailoring content, and conducting marketing analysis, based on our legitimate interests. You can control cookie usage through your browser settings.
Compliance with legal obligations: We may process your information to comply with applicable laws, such as storing information and records from you for the purposes of providing you services.

Data Storage and Security

Your data is stored on secure servers located in the United States and managed by reputable cloud service providers. While we strive to ensure the security of your data during transmission and storage, you acknowledge that no method of transmission over the internet is entirely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, considering legal requirements and our legitimate business interests. Specifically:

Marketing data: We retain names and email addresses until you unsubscribe or after a period of inactivity.
Student records: We retain certain student records for as long as necessary to fulfill the purposes for which they were collected. This includes complying with legal or regulatory obligations, including potential requests from accrediting bodies, maintaining the integrity of our certification program, responding to inquiries, and ensuring the program's accreditation. While some records may be retained indefinitely to satisfy these requirements, we regularly review our data retention practices. Records no longer needed for the purposes stated above may be deleted or anonymized in accordance with applicable regulations and our documented data retention policy.
Other data: Data stored with various third party service providers may be retained indefinitely based on their respective data retention policies.

Your GDPR Rights

You have the following rights regarding your personal information under the GDPR:

Right of access: You have the right to request a copy of your personal information held by us.
Right to rectification: You can request correction of inaccurate or incomplete personal information.
Right to erasure: You can request deletion of your personal information, subject to legal obligations and legitimate interests that may necessitate retention.
Right to restriction of processing: In certain circumstances, you can request that we restrict the processing of your personal information.
Right to object to processing: You can object to the processing of your personal information, for example, when we are relying on our legitimate interests as the legal basis for processing.
Right to data portability: You can request your data in a portable format for transfer to another controller.

Exercising Your Rights

To exercise any of your GDPR rights, please submit a written request to email@jayshetty.me. We may charge a reasonable fee for processing such requests, as permitted by law. You can also opt out of marketing communications using the unsubscribe feature in any email we send you.

International Data Transfers

We are based in the United States and may transfer your personal information to our servers and those of our service providers located there. While data protection laws in the United States may differ from those in the EEA, we take measures to ensure your data is treated securely and in accordance with this Privacy Policy. By using our Platform and providing your information, you consent to such transfers.

This GDPR section aims to provide a concise overview of our data processing practices for EEA residents. For comprehensive information, please refer to the full Privacy Policy and contact us if you have any questions.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice within your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: email@jayshetty.me.